Qantas Airways Corporate Office
- Mascot Office Address : Qantas, 10 Bourke Road, Mascot, NSW 2020, Australia
- Email : [email protected]
- Office Contact : +61 2 9691 3636
- Website : https://www.qantas.com/us/en.html
- Working Hours : Monday to Friday from 9am to 4pm.
Qantas Airways Corporate Office are conveniently found at Qantas, 10 Bourke Road, Mascot, NSW 2020, Australia. The airline’s headquarters in Mascot serves as the major hub for managing the airline’s critical operations and addressing complicated customer service concerns, delivering a seamless travel experience for passengers globally.
Whether you’re in Australia or planning a trip, here’s how the Qantas Air headquarters can help you with all of your travel queries and concerns.
Qantas Airways Corporate Office & Headquarters Information
Passengers can contact the Qantas Airways headquarters via several channels to address questions, resolve conflicts, or get specialist help. A detailed summary of the head office’s contact details is provided in the table below:
| Parent Company | Qantas Group |
| Headquarters (HQ) | Mascot, Australia |
| Qantas Airways Headquarters Address | Qantas, 10 Bourke Road, Mascot, NSW 2020, Australia |
| General Contact Number | +61 2 9691 3636 |
| Customer Service Number | +63 998 538 4748 or +63 945 702 4730 |
| Hours of Operation | Monday to Friday from 9am to 4pm. |
| Email Address | [email protected] |
| Qantas Airways official website | https://www.qantas.com/us/en.html |
| Social Media Links | Facebook: https://www.facebook.com/Qantas/ Instagram: https://www.instagram.com/Qantas Twitter: https://twitter.com/Qantas YouTube: https://www.youtube.com/user/Qantas LinkedIn: https://www.linkedin.com/company/qantas/ |
Qantas Airways Head Office Map
The address for travelers visiting the Qantas Airways headquarters is 10 Bourke Road, Mascot, NSW 2020, Australia. Use the interactive map below and follow the directions to Mascot’s central business district to find the Qantas Airways main office.
Services at Qantas Airways Corporate Office
In Mascot, Qantas Airways’ main office manages intricate customer service issues that demand top priority. These include shipping services, travel agency issues, fraudulent transactions, and more. The office handles a range of services, ensuring that travelers get a customized travel solution.
The Qantas Airways main office provides the following crucial services:
| Flight Maintenance | Human Resources & employee services |
| Regulatory & legal liaison | Flight Operations Management |
| Corporate Communications & Media | Executive-level complaint escalation |
| Finance and corporate planning | Offers support for medical emergencies |
| Handles all Cargo queries | Complex refund cases and duplicate charges |
| Network Planning & Scheduling | loyalty program support |
| VIP travel services | Group Travel Assistance |
| High-value freight issues | Rebooking, refund, or voucher issuance |
Qantas Airways Executive Customer Service Contacts
Below are the Qantas Airways executives and customer service management team contact details.
| Name | Position | Address | Contact Details |
| Andrew David | Chief Executive Officer (Qantas International) | 10 Bourke Road, MascotNSW, Australia 2060 | [email protected] |
| Alan Joyce | Chief Executive Officer | 10 Bourke Road, MascotNSW, Australia 2060 | [email protected] |
| Stephen Thompson | Senior Executive (Vice President) | 8000 World Way West,Level 2, Los Angeles, California 90045 | [email protected] |
| Vanessa Hudson | Chief Financial Officer | 8000 World Way West,Level 2, Los Angeles, California 90045 | [email protected] |
Check out the list of all Qantas Airways Offices globally.
The main operational center for Qantas Airways is located in Mascot, Australia, and ensures that customers receive the best possible service and support. Travelers and travel agents alike rely heavily on the head office. For a seamless and pleasurable voyage, the head office ensures that each passenger receives a just resolution to their problem.
FAQs
Qantas Airways’ head office is located in Mascot at 10 Bourke Road, Mascot, NSW 2020, Australia.
Call directly to the customer service number +63 998 538 4748 or +63 945 702 4730 to connect with the corporate office of Qantas Airways.
You can file a form to escalate a complaint. Use Qantas’ Customer Care form to provide your case reference number and thorough feedback in order to escalate a complaint.
Leave a Reply