Emirates Headquarters

Emirates’ (EK) headquarters are located in the Emirates Group building in Al-Garhoud, Dubai, UAE. It is located opposite the Emirates engineering plant and is connected to Dubai Airport via a tunnel. The head office oversees airline operations, cargo, ground handling, catering, travel services, and IT solutions, providing full support for the company’s global activities. It serves as the primary hub for corporate leadership, strategic planning, administrative tasks, and all global operations.

Emirates Corporate Office & Headquarters Details

The table below outlines all of the necessary contact information for Emirates’ main office as well as the airline’s social media accounts. Using this information, passengers can easily get in touch with higher authorities.

Parent CompanyEmirates Group
Headquarters (HQ)Dubai, United Arab Emirates
Emirates Headquarters AddressEmirates Group Headquarters, Airport Road, PO Box 686, Dubai, United Arab Emirates (Garhoud Area – opposite to Airport Terminal 3 – Dubai)
Phone Number+971-4-708-1111 OR +971600555555
Operating HoursEveryday 24 Hours
Email Address[email protected]
Official Website of Emirateshttps://www.emirates.com/
Social Media LinksFacebook: https://www.facebook.com/Emirates/
Instagram: https://www.instagram.com/emirates/
Twitter: https://x.com/emirates
YouTube: https://www.youtube.com/user/EMIRATES
LinkedIn: https://www.linkedin.com/company/emirates

Emirates Headquarters Map

The Emirates Headquarters’ location is depicted on the map below, along with highlights of the surrounding areas. Use the interactive map to locate the office with ease.

Services Offered at Emirates Headquarters

This comprehensive list of facilities is provided mostly by the Emirates Headquarters. Passengers can get basic assistance from the committed staff at the headquarters, including help with booking and canceling airline tickets, Emirates Skywards Membership support, and cargo assistance. The staff also assists visitors with business deals and travel-related issues.

The table below lists all the services provided at Emirates’ head office in Dubai.

Corporate Communications & MediaLegal and compliance matters
Fleet management and aircraft acquisitionsVisa and Passport Information
Rebookings, cancellations, and upgradesStrategic partnerships and codeshare agreements
Travelling for Hajj AssistanceCorporate Services
Marhaba ServicesComprehensive freight and logistics support for businesses
Refunds and compensation handling due to flight delaysDigital Membership Card Assistance 
Facilities & Administrative ServicesBulk reservations and promotional packages for corporates
Concierge ServicesHuman Resources & employee services
Network Planning & SchedulingMaintenance Support

Emirates Executive Customer Service Contact Details

Contact Emirates management for more specific information. The table below lists the contact details for executives and headquarters staff.

NamePositionContact InformationAddress
Andre FickHead of Customer Strategy[email protected]55 East 59 Street5th floor, New York, NY 10022
Mostafa KaramSenior Vice President of Customer Affairs and Service Audit[email protected]55 East 59 Street5th floor, New York, NY 10022
Patrick Brannelly(Vice President)[email protected]55 East 59 Street, 5th floor, New York, NY 10022
Sir Tim ClarkPresident[email protected]55 East 59 Street, 5th floor, New York, NY 10022

List of all Emirates Offices.

The headquarters of Emirates Airlines helps passengers with their queries and provides a wide range of services. They strive constantly to ensure that their consumers have a seamless travel experience. In addition to the many services the airline provides, this blog includes all the necessary contact information for the airline’s headquarters.

FAQs

Where is Emirates headquartered?

The Emirates head office is located near Dubai International Airport at PO Box 686, Dubai, United Arab Emirates.

How do I escalate an airline complaint?

In most cases, the easiest way to escalate a complaint is to write an email ([email protected]) or contact the airline’s customer service office at corporate headquarters at +971-4-708-1111.

Does Emirates’ headquarters provide Hajj travel assistance?

Yes, the Emirates Corporate Office provides travel assistance for Hajj pilgrims.

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Emirates Locations