Cathay Pacific Headquarters
- Headquarters Office Address : 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong.
- Email : [email protected]
- Office Contact : +852 2747 3333
- Website : https://www.cathaypacific.com/
- Working Hours : 24 hours a day, seven days a week
Cathay Pacific’s headquarters are located in Cathay City at Hong Kong International Airport. The office complex was constructed in 1998 to replace the business’s former headquarters, which were in Central Hong Kong’s Swire House. The office oversees regional administrative offices, customer support centers, engineering and maintenance, flight operations, passenger and cargo sales and marketing, and crew layover facilities.
The Cathay Pacific main office is a popular choice for business travelers departing or arriving on Cathay Pacific flights. Get More information below.
Cathay Pacific Corporate Office & Headquarters Details
The head office of Cathay Pacific has numerous contact channels to assist passengers and business stakeholders with questions and services, from loyalty program support to ticketing.
Here is a comprehensive list of the head office’s contact details:
Parent Company | Swire Pacific Limited |
Headquarters (HQ) | Cathay Pacific City, Hong Kong, China |
Cathay Pacific Headquarters Address | 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. |
General Contact Number | +852 2747 3333 |
WhatsApp Service Number | +852 2747 2747 |
Operating Hours | 24 hours a day, seven days a week |
Email Address | [email protected] |
Official Website | https://www.cathaypacific.com/ |
Social Media Links | Facebook: https://www.facebook.com/cathaypacific Instagram: https://www.instagram.com/cathaypacific/ Twitter: https://twitter.com/cathaypacific YouTube: https://www.youtube.com/cathaypacific LinkedIn: https://www.linkedin.com/company/cathay-pacific/ |
Cathay Pacific Headquarters Map
The Cathay Pacific Head Office is located at Hong Kong International Airport in Lantau, Hong Kong, on the sixth floor of Cathay Pacific City, 8 Scenic Road. To seek help with booking or other non-travel services, travelers can utilize the interactive map below to find their way from the terminal to the administrative area.
Services at Cathay Pacific Corporate Office
The head office of Cathay Pacific, located in Cathay City, handles delicate business and travel matters that require immediate attention from senior or managerial personnel. For the airline’s worldwide operations, including its subsidiaries Cathay Pacific Express and Cathay Pacific Cargo, this office at Hong Kong Airport acts as an administrative center.
The following is a summary of the key services provided by the Hong Kong headquarters of Cathay Pacific:
Flight Operations Management | Executive-level complaint escalation |
Regulatory & legal liaison | Flight Maintenance |
Offers support for medical emergencies | Handles all Cargo queries |
Group Travel Assistance | Assistance with Refund, Rebooking |
Network Planning & Scheduling | Loyalty program support |
VIP travel services | Offers support for medical emergencies |
Finance and corporate planning | Corporate Communications & Media |
Flight-Ticket Booking & Cancellation | Human Resources & employee services |
Cathay Pacific Executive Customer Service Contacts
The contact information for Cathay Pacific Airline executives and the customer service management team is provided below.
Name | Position | Contact Details |
Simon Large | Director Customer | [email protected] |
Rupert Hogg | Chief Executive Officer | [email protected] |
Paul Loo | Chief Customer and Commercial Officer | [email protected] |
Mary Christine Donovan | Customer Relations Manager | [email protected](+852 27475085) |
List of all Cathay Pacific Offices.
As the operating center, Cathay Pacific’s central office in Hong Kong ensures the airline provides dependable and prompt service to customers and partners globally. The airline’s worldwide operations rely heavily on Cathay City, which centralizes management, flight operations, crew training, and strategic planning.
The Cathay Pacific head office serves as your entry point for a seamless travel experience, whether you require special assistance, such as group travel, or need to get in touch with airlines to request compensation for a delayed flight.
FAQs
Cathay Pacific is conveniently located on the 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong.
Use the online feedback form with all of your flight details to file a complaint with Cathay Pacific’s head office, or mail a letter to the official address in Hong Kong.
The corporate office of Cathay Pacific does not offer services to individual travelers. You must contact the appropriate airport office to file a claim for misplaced luggage.
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